Tag: herzberg

Cambridge Suites Halifax Case Study Luxury Hotel Customer Behavior Mandarin Oriental Hotel Photo by Marten Bjork on Unsplash
Case Study, Human Resource Management, Organizational Behavior

Motivational Factors and Working Environment at The Mandarin Oriental Hotel Case Study

Introduction In order to improve its excellence in customer satisfaction, Mandarin Oriental Hotel in Bangkok provided a unique approach that aimed to improve the well-being of its human resource. As the world leader in hospitality management, the hotel ensures that the highest level of customer service can be provided by […]