Introduction In order to improve its excellence in customer satisfaction, Mandarin Oriental Hotel in Bangkok provided a unique approach that aimed to improve the well-being of its human resource. As the world leader in hospitality management, the hotel ensures that the highest level of customer service can be provided by […]
This article will examine the Pro-Net Case Study written by Hurst (n.d.) about an interesting entrepreneurial journey. The case study can be downloaded here. The review will put more emphasis on the motivational aspect in the entrepreneurial journey. Pro-Net Case Study Review The case study focuses on two partners, Melodie […]