Tag: unit 2

Cambridge Suites Halifax Case Study Luxury Hotel Customer Behavior Mandarin Oriental Hotel Photo by Marten Bjork on Unsplash
Case Study, Human Resource Management, Organizational Behavior

Motivational Factors and Working Environment at The Mandarin Oriental Hotel Case Study

Introduction In order to improve its excellence in customer satisfaction, Mandarin Oriental Hotel in Bangkok provided a unique approach that aimed to improve the well-being of its human resource. As the world leader in hospitality management, the hotel ensures that the highest level of customer service can be provided by […]

Robust Project Management Approach and Adherence to Standards LAMP-H Stakeholder Photo by Octavian Dan on Unsplash
Case Study, Project Management

The LAMP-H Case Stakeholder Analysis

Introduction Stakeholder satisfaction is the ultimate success indicator of a project, along with the main objective of the project (Watt, 2014). If a project provides benefits to the key stakeholders, it will be considered successful. However, a project usually has various stakeholders, and their expectations rarely coincide. If a stakeholder […]

Leadership behavior skill or trait Leaders born or made Photo by Jehyun Sung on Unsplash

Leaders: Born or Made?

Introduction: Leaders born or made? Late in the 19th century, the leadership theories that were highly popular was the great man theory, which emphasized that great men were born, not made. The theory argued that leadership qualities were inherited, especially by people from the upper class (Kirkpatrick & Locke, 1991). […]

Triple bottom line analysis of Uopeople disruptive innovation of university of the people Multicultural challenges
Strategic Management

Triple Bottom Line Analysis of the University of the People’s Vision, Mission, and Goal Statements

In the triple bottom line (TBL) concept, organizations should commit to measuring not only their financial performance, but also their social and environmental impact, which is famously encapsulated into the “three Ps”: profit, people, and the planet (Miller, 2020). As a university that put forward values over profit, the University […]

simplicity as a key competitive advantage Depreciation expenses in capital projects and leasing arrangements underestimating or overestimating a project Photo by Beequip on Unsplash
Operations Management

Simplicity as a Key Competitive Advantage

It is possible to encapsulate simplicity as a key competitive advantage due to the fundamental principle of design thinking, that it is human-centered. Simplicity is one of the valuable fruit of the human-based approach in design thinking, since humans prefer simpler tasks over complex tasks. Customers desire a product that […]